In a perfect world, the relationship between a yarn store’s staff and the knitters who shop there is always warm and fuzzy. But any yarn lover who’s dealt with a way-too-demanding customer or been dissed by stressed-out sales clerk knows that real life situations have a way of unraveling. A former yarn shop clerk and longtime knitter offers her tips for smoothing the way.
READ THE FULL ARTICLE

shoptalk_01.jpgshoptalk_02.jpgshoptalk_03.jpg